1. General provisions.
1.1. This Public Agreement (hereinafter referred to as the Offer, Agreement, Contract) is an official offer of the “Consultant” on the website https://service-legal.com/, to provide information and consulting services (hereinafter referred to as the Services) for a set fee using the software of the website: https://service-legal.com/ (hereinafter referred to as the Site) to legal entities and/or capable individuals (hereinafter referred to as the Customer/Client) on the terms listed below by providing services orally/online/via e-mail services/via special forms of information transmission aimed at the Customer receiving consultations, explanations, instructions, templates, which the Customer will use at its discretion.
1.2. In accordance with the procedure and on the terms and conditions specified in the Agreement, the Customer gives the task, and the Consultant undertakes, in accordance with the Customer's task, to provide him with information and consulting services for a fee regarding obtaining visas or other documents or services related to migration and tourism.
1.3. The Consultant appoints one or more responsible persons authorized to participate in negotiations and the provision of services.
1.4. In accordance with Articles 641, 642 of the Civil Code of Ukraine (CC of Ukraine), in the event of acceptance of the conditions set out below and payment for services, a legal or individual person who accepts this Offer becomes the Customer (acceptance of the Offer is equivalent to concluding an agreement on the terms and conditions set out in the Offer) and confirms that the existing conditions do not limit the legal rights and interests of the Customer.
1.5. The Consultant and the Customer guarantee their legal capacity and capacity necessary for the conclusion and execution of this Agreement for the provision of Services.
1.6. In connection with the above, carefully read the text of this Offer and, if you do not agree with any point, the Consultant suggests that you refuse the services.
1.7. The Consultant has the right to set indicative prices, advertising prices, promotional prices on the website, indicate prices in euros for the purpose of easy perception of the information provided by potential clients, but the Consultant warns that all payments for the Consultant's services are made in the national currency of hryvnia. The final prices for services are determined during negotiations with the Customer and are fixed in the Specification to the Agreement.
1.8. The Consultant has the right to change the cost of services on the website, the terms of this Offer and supplements to the Offer without prior agreement with the Customer, while ensuring the publication of the changed terms on the Website, such changes come into force from the moment of publication, unless another term of their entry into force is additionally specified when they are published.
1.9. The following terms are used in the following meaning:
Site - Internet site: https://service-legal.com/ used by the Consultant on property rights. Services - any services of the Consultant, which are provided using online technologies, e-mail newsletters, (SKYPE consultations) or in another form.
Acceptance of the Offer - full and unconditional acceptance by the Customer of the Offer by making payment for the Consultant's Services.
Consultant - the executor who has the right to provide services to the Customer under the terms of this Offer. Customer - the person who has accepted the Offer on the terms set forth therein.
Agreement for the provision of services (hereinafter - the Agreement) - an agreement between the Customer and the Consultant for the provision of services, which is concluded through the acceptance of this Offer.
2. Obligations and rights of the Parties.
2.1. The Client undertakes to receive Regulatory Documents and Instructions from the Consultant
2.2. The Client guarantees that the person, documents in respect of whom services are provided under this Agreement (in the event that the Applicant and the Client are not the same person), is informed by the Client and agrees to receive services under this Agreement on the terms set out in this Agreement.
2.3. The Consultant undertakes to provide the Client with information and consulting services in the manner and on the terms specified in the Agreement.
2.4. The Consultant undertakes to inform the Client about any circumstances that prevent the provision of Services, so that the Client can determine possible changes in the consulting task.
3. Cost of services.
3.1. The cost of the services is specified in the Specification to the Agreement and consists of Prepayment and Balance payments, as well as Consular/visa/administrative fee/courier fees, insurance and possible other additional payments.
3.2. The Customer pays the Prepayment payment before the Consultant starts providing the services. The amount of the Prepayment is specified in the Specification to the Agreement.
3.3. Consular fee/visa/administrative/courier/insurance payments are paid by the Customer independently or by the Consultant on behalf of the Customer. The amount of such payments is determined on the day of payment by the relevant institution.
3.4. If the Specification does not specify a specific date, the Client must pay the balance after the Consultant notifies the completion of the preparation of the service before the documents are submitted for consideration to the institution. The amount of the balance payable is specified in the Specification.
3.5. If the Specification specifies a specific date, the Customer must make payment by that date. If the Customer fails to make payment by the specified date, the Consultant’s services will be suspended without any possibility of refund. If the Customer fails to pay the balance by the end of the contract term, the services will be deemed to have been provided and the work under the contract will be terminated.
3.6. Payments may be made to the Consultant’s current account.
3.7. The Parties agree that the total cost of the services under the Contract is determined in hryvnias.
3.8. Administrative fees, translation costs, visa center fees, fees of official representations of states, postal, courier, banking, notary services and the cost of insurance policies are not included in the cost of the Services under this Contract and are paid by the Customer separately.
3.9. The Client is obliged to receive and pay the full cost of the Consultant's services within 3 (three) business days from the date of receipt of the Consultant's notification (by e-mail, written letter, message or phone call from the Consultant's work phone) about the completion of the provision of information and consulting services.
4. Responsibility of the parties.
4.1. The Customer is warned and agrees that the availability of all documents may not guarantee the issuance of a visa/document in the relevant institutions, which have the exclusive right to make a decision on the issuance or refusal to issue a visa/document even without explaining the real reasons for their decision. The Customer agrees that the presence of a visa does not guarantee entry to the country to which the visa was issued or to the territory of the Schengen area if the visa was issued to one of the Schengen countries (the final decision on entry is made by the border service in accordance with Regulation (EC) No. 562/2006 of the European Parliament and of the Council of 15 March 2006, Article 5 "Conditions of entry for third-country nationals") and does not make any claims to the Consultant regarding the refusal to issue a visa or the refusal to cross the border by the border/customs service. The Consultant is not engaged in the production of visas.
4.2. In the event that the client/applicant did not arrive/arrived late at the institution at the specified time and because of this the submission did not take place, the service is considered provided and payment for it is made in full.
4.3. In the event that the relevant authority does not accept the documents for consideration and returns them with a request to make changes, the Consultant shall conduct further negotiations on making changes to the package of documents. The Client acknowledges that the return of documents by the Competent Authority is not a basis for a refund of funds paid under this Agreement and is not an indicator of the quality of services provided by the Consultant, except that the Competent Authority will consider the documents of each Applicant separately.
4.4. If the relevant authority does not consider the case and returns it with a request for revision, and the Client refuses to comply with the request of the relevant authority, the services under this Agreement shall be considered to have been provided in full and shall be paid for in full.
4.5. In the event of delay in considering the Client's application by the relevant authority, the Consultant shall develop measures to accelerate the consideration within the limits of its powers and approved instructions.
4.6. The Consultant is not liable for breach of the Agreement and does not refund the Customer's funds if it occurred through no fault of his (intention or negligence), or in the presence of force majeure circumstances, namely: changes in political relations between Ukraine and other countries and, as a result, possible sharp changes in the visa policy of states; force majeure circumstances in embassies and consulates and possible other similar circumstances; shifts in the schedule of issuance and delivery of foreign passports of Ukraine due to overloading of printing companies, changes in work regulations or excessive workload of relevant state institutions.
4.7. The Client/Applicant is obliged to provide the Consultant with reliable information about family composition, visa refusals in the current or previous passports, visa history, entry bans, illegal border crossing, deportation, criminal record, bans on leaving Ukraine, criminal record, being on the wanted list and other information requested by the Consultant to improve the quality of services under this Agreement. The Client/Applicant acknowledges that the visa/document may be canceled by the relevant authorities, the Client/Applicant's documents may be transferred by the relevant authorities to law enforcement agencies and may have other irreversible consequences. The Client/Applicant is obliged to provide originals or photocopies of valid documents required for the provision of services under this Agreement, if the certificates or other documents required for obtaining a visa/document/permit are recognized by the relevant authority as unsatisfactory or of doubtful authenticity, or if the relevant authority has entered the name of the holder of the document receiving services under this Agreement into the SIS database, or if the Client/Applicant has been involved in committing a criminal offense that makes it impossible to provide services, and the Client/Applicant has not informed the Consultant about this; or the Client/Applicant has made mistakes or failed to answer questions during the interview, and this answer has been discussed with the Consultant; or the Consultant's advice on conduct during the interview is violated, and the issuance of a visa/document is refused in any of the above cases, the Client shall pay the Consultant the full cost of the services, and the Consultant shall not be liable for any actions taken against the Client/applicant by the Consulate or the relevant government authority.
4.8. The Client/Applicant shall be liable for the cost of purchased air tickets, hotel accommodation, loss of earnings and other expenses related to the trip/travel planning, related to the use of documents serviced under this Agreement. In order to protect himself from unforeseen expenses, the Consultant recommends that the applicant, when paying for air tickets and accommodation, provide for the possibility of changing dates and receiving a refund, as well as take into account possible delays in the consideration of documents by the relevant authorities before organizing the planned meeting, event. It is recommended to submit documents to the relevant authorities at least three months before the planned trip (unless otherwise provided for by the regulations of the relevant authorities). The Client understands that unforeseen situations and other situations may arise in embassies, consulates, immigration authorities and state institutions related to the consideration of his applications, which directly affect the date of issuance of documents.
4.9. In the event that the Client has partially or fully paid for the Services under this Agreement, if the Client wishes to refuse the Consultant's Services, and the documents are submitted or not submitted to the relevant authority, the provision of Services is considered to have begun and the funds are not refundable. In such cases, the Client agrees that copies or originals of certificates are not subject to return.
4.10. The Client agrees that the decision to issue/refusal to issue documents, their validity period, the period of consideration and the need to submit additional documents are made by the relevant organization, as well as that the relevant organization may make decisions regarding these parameters during the assessment at its own discretion.
4.11. The Client understands that when ordering information and consulting services, the duration and result of which depend on the work of embassies, consulates, immigration services and other institutions, there is always a possibility of force majeure circumstances that the Consultant cannot influence.
4.12. If the Client delays receiving the Services and paying the balance for more than 10 business days after receiving a notification about the successful provision of the Services and without prior agreement between the Parties (in writing, by e-mail or by contacting the number specified in this Agreement), the Client shall pay the Consultant a penalty in the amount of 100% of the cost of the Services.
.4.13. If the relevant organization decides to issue a visa for a shorter period than specified in the application, the consultant will not refund the money. The institution will also not refund the difference in consular/visa fees. The services are considered to be performed.
4.14. In the event that the relevant authorities decide to refuse to issue a visa, the consultant will analyze the reasons for the refusal to issue a visa. At the client’s request, the consultant will provide services for submitting documents after the visa has been refused. In this case, the consultant’s services are paid according to the tariff with additional payment for visa/consular/administrative fees and courier services, urgent document processing, etc. If the client refuses to submit documents for re-examination, the services under this agreement are considered to be provided.
4.15. In the event that the Customer fails to comply with the Consultant’s recommendations regarding the provision of the necessary documents and information, if the provided documents and information turn out to be unreliable, or if the Customer delays the provision of the necessary documents and the Consultant is unable to analyze them and provide adequate advice, in such a case, the Consultant has the right to suspend the performance of its obligations under the Agreement or refuse to fulfill the terms of the Agreement, or change the performance period.
4.16. The Customer agrees that the cities in which documents may be accepted for an interview/biometric measurements/interview will be carried out will be determined by the relevant institution in each specific case. If the Customer/Applicant cannot/does not wish to comply with the provisions of the relevant institution, the services will be deemed to have been provided.
4.17. If the Agreement specifies a specific country where the documents will be reviewed, at the Customer’s request, the Consultant shall provide services for submission in another country for an additional fee and if such technical capability is available.
5. Term of the Agreement and other conditions.
5.1. This Agreement is considered accepted and concluded from the moment the Consultant receives any payment under this Agreement in any way specified in this Agreement.
5.2. The service under this Agreement is considered to be provided in full in any of the following cases: at the time of issuance by the relevant institution of documents for the receipt of which the services were provided; at the time of receipt by the Consultant of the full cost of the services under this Agreement; at the time of signing the act of acceptance and transfer of services; in the cases specified in clauses 4.2, 4.4, 4.6, 4.7, 4.9, 4.13, 4.14, 4.15, 4.16, 5.3.
5.3. The Consultant's obligations under this Agreement to the Customer, if the service has not been fully provided earlier, expire within 45 calendar days from the date of conclusion of this Agreement, the services are considered to be provided in full and are subject to payment in full.
5.4. Services under this Agreement are provided only to persons specified in the Specification. The funds paid under this Agreement cannot be used to pay for services related to any other person.
5.5. Amendments and supplements to this Agreement may be made by mutual consent of the Parties and shall be drawn up as an additional agreement to this Agreement.
5.6. After the conclusion and acceptance of this Agreement, previous oral and written agreements regarding the terms of this Agreement, as well as previous correspondence by e-mail, courier and other means of communication, lose their legal force.

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The website https://service-legal.com is a company consisting of professional specialists in legal and consulting services related to the preparation of documents for applying for visas or migration services, analysis of individual client circumstances, recommendations on choosing a visa type, and other related information support.

Our website does not represent and is not a consulate, embassy, ​​state or authorized organization that has the right to issue, issue or make decisions on the granting of visas, passports, residence permits, citizenship, other state documents.

2. All services provided through the available website are of an informational and consulting nature.

• We do not guarantee the issuance of a visa or a positive decision by state authorities;
• We do not submit applications on behalf of clients, except in cases where we have received an official notarial power of attorney for this;
• We do not influence the terms of consideration of documents in consulates or state authorities;
• We are not an authorized intermediary of any state structure.

The decision to issue or refuse a visa is made exclusively by the relevant state institution.

3. We help clients to:

• form a complete and correct package of documents;
• understand the procedures and requirements of consulates;
• prepare for an interview;
• navigate visa and migration legislation.

The activity is carried out on the basis of a public contract with full compliance with the norms of the Civil Code of Ukraine and international legislation.

4. Contact information
Legal entity: Fop Babkov P.V.
Tax number: 1992018592
Phone: +380503860809
Address: Ukraine. S. Sof. Borshchahivka. avenue. Heroiv Nebesnoi sotni 18/6. office 115